Every channel. Every contact. One working view.
Bring Instagram, Personal WhatsApp, WABA, and Live Chat into one Inbox. AI and people can work the same conversation while CRM context stays attached to the customer.
Unified Inbox included on Free · 1 seatDo you deliver to Porto?
Yes — delivery usually takes 3–5 business days. Which size are you considering?
Medium. Is it in stock?
It is. Here is the product link →
The channel changes. The context does not.
A lead can arrive from Instagram, WhatsApp, or your website. Dealism keeps the source visible and the history continuous.
See the source
Channel markers make Instagram, WhatsApp, WABA, and Live Chat contacts easy to distinguish.
Open the full history
Search and review customer messages, AI replies, human replies, and shared media.
Choose the operator
Switch the contact between Autopilot, Copilot, and human control.
Keep the next step
Use notes, reminders, tags, and conversation summaries to preserve operational context.
Conversations become customer assets.
Channel aggregation
Instagram, Personal WhatsApp, WABA, and Live Chat in one workspace.
Contact filters
Find conversations by source, status, tag, custom field, or segment.
Internal notes
Keep human context beside the conversation without sending it to the customer.
Customer asked about delivery.
NOTE · Check stock before reply
History and search
Review earlier messages and find the detail behind the current question.
Rich media
Keep supported images, files, and other message formats with the thread.
CRM export
Export customer data on eligible plans for downstream workflows.
A human should never enter a cold handoff.
DealOnca summarizes what the customer needs, what already happened, and what should happen next. The same view keeps the channel, contact record, tags, and conversation together.
- Conversation summary
- Channel source and status
- Tags and custom fields
- Recommended next action
Do you deliver to Porto?
Yes — usually 3–5 business days. Which size are you considering?
Medium. Is it in stock?
It is. Here is the product link →
Spend time on the conversation — not reconstructing it.
The Inbox gives a small team the operating context normally scattered across channel apps, spreadsheets, and memory.
Know which channel started it
Instagram, Personal WhatsApp, WABA, and Live Chat stay clearly marked.
→Know who is answering
Move a contact between Autopilot, Copilot, and human control.
→Know what already happened
Messages, notes, tags, fields, media, and summaries stay with the contact.
→Know what to do next
Continue from the summary instead of rereading the whole conversation.
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