01 · Customer language
A Visitor Asks in Their Own Words
Which plan is best for a two-person team?
No command, menu language, or perfect FAQ phrasing required.
AI live chat for your website
Your Website Traffic Is Full of Buying Questions
Put a trained AI Customer Agent on your website to answer questions, understand intent, recommend the next step, and bring in your team when judgment matters.
24/7 conversationsHuman handoff includedOne trained Agent
dealism.ai/pricing
Dealism AI Agent
Online now
Hi — what would you like to compare?
Which plan is best for a two-person team?
Starter is likely the simplest fit. Do you need Instagram, WhatsApp, or website chat?
Website chat and Instagram.
Fit understood · next step ready
Ask a question…
Page context
Pricing page detected
Conversation result
Context ready
Next step identified ✓
From visit to conversation
What Is AI Live Chat for a Website?
Visitors ask in their own words. Dealism adds context, direction, and a next step without making them wait for a staffed inbox.
- 1Website visit
A visitor opens Live Chat from the page they are already viewing.
Website visit
- 2Real question
They ask about fit, price, availability, policy, or what to do next.
Real question
- 3Context + intent
The Agent considers the question, earlier messages, and approved business knowledge.
IntentKnownMissingContext + intent
- 4Useful next step
It answers, asks a follow-up, recommends an action, or brings in a person.
AnswerRouteUseful next step
Intent is already on the page
“The next question often decides whether they continue—or leave.”
Answer while the product, service, or decision is still in front of the visitor. Use a page-specific welcome, collect what is missing, and preserve the exchange for your team.
Conversation flow
From a Website Question to a Useful Next Step
02 · Understanding
The Agent Finds the Intent Behind the Question
Current page, earlier messages, approved knowledge, and missing details come together.
dealism.ai/pricing
Dealism AI Agent
Online now
Hi — what would you like to compare?
Which plan is best for a two-person team?
Starter is likely the simplest fit. Do you need Instagram, WhatsApp, or website chat?
Website chat and Instagram.
Fit understood · next step ready
Ask a question…
03 · Direction
The Next Move Becomes Clear
01
Answer
02
Clarify
03
Recommend
04 · Human handoff
A Person Joins With Context
Exceptions, negotiation, approval, and sensitive decisions stay with your team.
Trained on your business
An AI Live Chat Agent That Knows What It Should—and Shouldn’t—Say
Give Dealism your products, services, policies, qualification criteria, tone, language, goals, and boundaries. The Agent answers from approved knowledge and stops when human judgment matters.
Explore the AI Customer Agent
01Answer open questions
02Clarify customer needs
03Recommend a next step
04Hand off with context
Beyond a chat widget
One Website Widget. Six Useful Capabilities.
Move beyond canned greetings. Dealism helps understand the question, use the right context, and guide each visitor toward a useful next step.
Capability 01
Product discovery
Help visitors compare options and identify which offer fits.
● Website conversation
Capability 02
Pricing and policies
Answer from approved information and flag custom cases.
● Website conversation
Capability 03
Lead qualification
Collect only the details needed for the next decision.
● Website conversation
Capability 04
Booking intent
Guide ready visitors toward the relevant booking path.
● Website conversation
Capability 05
Customer support
Resolve repeatable questions or prepare a clean handoff.
● Website conversation
Capability 06
Conversation history
Keep the exchange attached to the customer context.
● Website conversation
Simple setup
Put Your AI Customer Agent on Your Website
Step 01 of 07
Open Channels
Go to Channels, find Live Chat, confirm it is connected, and open its settings.
Channels
Choose the channel you want to configure.
Channel connection
Live Chat
Connected
Step 02 of 07
Enable Live Chat display options
Turn on Live Chat and choose Native chat or connected channels visitors can open.
Live Chat display
Choose what visitors can open.
Native chat
Step 03 of 07
Configure the chat window and visitor info
Set the title, greeting, avatar, color, position, and optional Email or Phone fields.
Chat window settings
Match the widget to your business and collect the details you need.
Window title
Dealism
Greeting
Hi! How can we help?
Position
Bottom right
Main color
Email collectionEnabled
Step 04 of 07
Preview the visitor experience
Check the entry points, greeting, and message field, then save your changes.
Visitor preview
Check the greeting, entry points, and message field before saving.
Dealism
Online · replies now
Before we start
Email (required)
Continue to chat
Step 05 of 07
Install Live Chat on your website
Copy the installation code and place it before the closing body tag. Install it once per site.
Website installation
Add the script once before the closing body tag.
HTML / JavaScript
<script src=".../livechat.js" data-site-key="••••" async></script> Install once per website.
Step 06 of 07
Verify the installation
Enter the website URL and confirm it appears in Connected sites.
Verify installation
Enter the website URL to confirm the script is detected.
https://your-website.com
Verify
Connected sites
your-website.com
Website
Step 07 of 07
Review Live Chat conversations in Inbox
Use the Live Chat filter to review messages, media, files, and collected visitor details.
Inbox
Filter conversations from your website.
Website visitor
Which plan works for my team?
Website visitor
Can I book for next week?
Text, images, video, files, and collected visitor details stay with the conversation.
One continuous experience
AI When It Helps. Humans When Judgment Matters.
AI Customer Agent
Repeatable questions and early discovery
Use AI for first answers, qualification, clarification, and next-step guidance you have already defined.
Your team
Exceptions, decisions, and personal attention
A person takes over with the earlier exchange visible, so the visitor receives continuity instead of a reset.
See the unified inboxResponsible AI
Keep Business Knowledge and Human Control in the Loop
You decide what the Agent can use, what it should work toward, and when a conversation belongs with your team.
Approved knowledge
Use the product, service, policy, and sales information you provide.
Clear boundaries
Define the next actions the Agent may recommend and where it should stop.
Human control
Run Autopilot, use Copilot, or keep a conversation fully human.
One customer, more than one channel
Keep the Website Conversation Connected
Customers move between social, your website, and messaging. Dealism keeps supported conversations in one working environment.
Discovery and incoming DMs
Live Chat
Questions while intent is active
Current channelReturn conversations and follow-up
FAQ
Everything You Need to Know About AI Live Chat
AI live chat lets website visitors ask questions in their own words and receive responses based on the business knowledge and instructions supplied to the Agent.
Yes. Dealism can run in Autopilot for supported Live Chat conversations using the knowledge, objectives, tone, and boundaries you configure.
Yes. The AI Customer Agent can remain available while your team is offline. You still decide what it may handle and what belongs with a person.
It uses the approved business knowledge and guidance you provide, together with the available conversation and customer context.
Yes. The Agent can ask relevant questions, recognize intent, and direct suitable inquiries toward a booking, purchase, specialist, or another defined next step.
Yes, when your approved information supports the recommendation. You define the options and actions available to the Agent.
Yes. Your team can continue conversations that require judgment, approval, negotiation, or personal attention with the earlier exchange available.
Yes. Dealism supports Live Chat, Instagram, WhatsApp App, and the WhatsApp Business Platform. Connection requirements vary by channel.
A scripted bot follows predefined branches. Dealism can interpret open-ended questions, answer from approved knowledge, maintain context, and involve a person. For a staffed-platform comparison, see Dealism vs LiveChat.
Turn visits into conversations
Give Every Website Question a More Useful Next Step
Put a trained AI Customer Agent where customers are already comparing, deciding, and asking for help.
Start free with Dealism