01
A customer starts the conversation
They send a DM or reply to a Story. Their own words—not a generic trigger—set the context.
Shared inbox
Inbox
Maya
Instagram DM
Which plan is best for a small team?
New incoming message
Instagram AI automation
Your Instagram Inbox Is Full of Buying Signals
Dealism helps your business handle incoming DMs and Story replies with a trained AI Customer Agent—then brings in your team when human attention matters.
Human handoff includedMultilingual
More than fast replies
Every Message Arrives With Context—and a Next Move
A price question, Story reaction, or casual product query can become a serious inquiry after one useful follow-up. The challenge is understanding where each conversation should go next.
- 1Incoming DM
A customer starts with a direct message about a product, service, price, or next step.
Incoming DM
- 2Story Reply
A quick reaction becomes a conversation with the Story context still attached.
Story Reply
- 3Context + Intent
Dealism uses your approved knowledge to understand what the customer needs and what is still missing.
IntentKnownMissingContext + Intent
- 4Useful Next Step
The Agent answers, clarifies, recommends, or brings in a person with the earlier context ready.
AnswerRouteUseful Next Step
Conversation flow
From Incoming Message to a Useful Next Step
02
AI understands the request
The Agent uses your business knowledge to identify intent and the details still missing.
Live intent analysis
“Which plan is best for a small team?”
IntentProduct fit
KnownSmall team
MissingTeam size · workflow
Understanding context…
03
The next step becomes clear
Answer a question, clarify fit, recommend an option, or guide the customer toward action.
We want to qualify leads before Sales steps in.
Start with three fit questions, then send qualified conversations to your sales queue.
01
Ask
02
Qualify
03
Route
04
A person joins when needed
Your team takes over with the conversation context ready—without asking the customer to start again.
Assigned to Sales
Maya · Instagram DM
Context ready
- Looking for a small-team plan
- Needs lead qualification
- Ready to discuss workflow
Trained on your business
An Instagram AI Agent That Knows What It Should—and Shouldn’t—Say
Define the knowledge, tone, goals, and boundaries. Dealism responds from the information you approve and hands over when the answer needs human judgment.
Explore the AI Customer Agent
01
Answer open-ended product and service questions
02
Ask for the details needed to understand fit
03
Recommend a relevant option or next action
04
Guide qualified inquiries toward booking or purchase
Real conversations
Handle More Than Frequently Asked Questions
The Agent can clarify intent, answer from approved knowledge, and move each customer toward the next useful action.
Product discovery
“Which option is right for my team?”
Incoming Instagram message
Pricing
“What does it cost—and what is included?”
Incoming Instagram message
Booking intent
“Can I book a call this week?”
Incoming Instagram message
Human handoff
“Can I speak to someone?”
Incoming Instagram message
One continuous experience
AI When It Helps. Humans When They Matter.
AI Customer Agent
Repeatable questions and early qualification
The Agent keeps conversations moving with approved knowledge, relevant follow-ups, and the next action you define.
Explore the AI Customer AgentYour team
Judgment, exceptions, and personal attention
People step in with the earlier exchange visible, so the customer receives continuity instead of a visible reset.
See the unified inboxSecurity
Connect Instagram with Confidence
Dealism uses supported Instagram business messaging connections. Your team controls the Agent’s knowledge, permissions, boundaries, and handoff rules.
Meta Business Partner
Dealism is a Meta Business Partner and Dealism PTE. LTD. has completed Meta Access Verification.
Approved knowledge
The Agent works from the business information and guidance you provide.
Human control
Your team can review and continue conversations that require judgment.
Account eligibility and available Instagram messaging capabilities can depend on Meta’s current platform requirements. Dealism guides you through the supported connection path and does not position itself as an unofficial mass-engagement or password-sharing bot. Learn more about Dealism security.
Simple setup
Get Started in Four Steps
Step 01 of 04
Connect Instagram
Authorize an eligible Instagram professional account through Meta’s official connection flow.
Connect your Instagram account
Secure authorization through Meta. Dealism never sees your Instagram password.
What you’ll authorize
- Receive supported messages
- Reply from the shared inbox
- Connect eligible business assets
Official Meta authorization
Step 02 of 04
Set your automation flow
Choose the supported message entry points and define the automatic first response or next action.
New comment: “Can I get the details?”
Thanks for reaching out—check your DMs.
Flow active
Step 03 of 04
Set your AI Customer Agent
Give the Agent your business knowledge, voice, and instructions, then test a realistic customer exchange.
Dealism AI Agent
Instagram sales assistant
Hi! I can help you choose the right setup. What would you like to improve first?
Test your Agent here…
Step 04 of 04
Define goals and handoffs
Set the result the Agent should work toward and when a conversation should move to a person.
New Contact Autopilot
Define the goal and handoff behavior
Goal
Qualify interest, recommend the next step, and hand high-intent conversations to Sales.
Questions before you connect
Frequently Asked Questions
Instagram AI automation helps a business understand and respond to incoming Instagram conversations. A trained Agent can answer from approved knowledge, ask follow-up questions, and guide the customer toward a useful next step.
Yes. Dealism can handle supported incoming Instagram business conversations using the knowledge, goals, and boundaries you configure for your AI Customer Agent.
Yes, Dealism supports relevant Instagram business messaging entry points, including Story replies where available for the connected account. Availability remains subject to Meta’s current requirements.
You need an eligible Instagram professional presence and the appropriate permissions to connect supported business messaging tools.
Yes. The Agent can ask relevant questions, recognize intent, and direct suitable inquiries toward the next step you define, based on criteria you provide.
Yes. Your team can continue any conversation that needs judgment, approval, negotiation, or a personal response—with the earlier context available.
Yes. Dealism can support multilingual conversations. Test the experience with your business knowledge, tone, and target markets before relying on it for customer-facing use.
Yes. Dealism is a Meta Business Partner. Dealism PTE. LTD. has also completed Meta Access Verification and is marked as a verified Tech Provider.
Another Instagram entry point
Want a DM to start from a Post or Reel comment?
That is a different workflow. Use Dealism’s dedicated Comment-to-DM feature to deliver a preset private message after an eligible comment.
One inbox. Every useful next step.
Give Every Instagram Inquiry a Better Conversation
Answer questions, understand intent, recommend what comes next, and involve your team at the right moment.
Build your Instagram AI Agent