DEALISM HELP CENTER
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Train your Agent
Connect Instagram
Comment-to-DM
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Popular questions
Automation
Instagram Comment-to-DM Safety Checklist
Three simple things you can do to keep your Instagram Automation running smoothly.
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DealOnca
What is DealOnca?
Learn what DealOnca is, how it differs from an AI Customer Agent, and where to find guides for training, knowledge, summaries, and follow-up.
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Knowledge
How the Knowledge Base works
Learn how Dealism uses your business knowledge and follow best practices for accurate, useful customer answers.
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01 / 10
Getting Started
Create your account, build your first Agent, and prepare Dealism for customer conversations.
The basics
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Build your first Agent
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Connect and launch
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02 / 10
AI Customer Agent
Configure, test, and improve the Agent that talks directly with your customers.
Test and improve
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Control and handoff
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03 / 10
DealOnca
Build and train your Agent, organize knowledge, and understand customer conversations.
Meet DealOnca
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Build and train
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Insights and follow-up
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04 / 10
Knowledge
Teach your Agent about your business using websites, documents, FAQs, and products.
Websites and documents
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FAQs and products
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Knowledge troubleshooting
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05 / 10
Channels
Connect Dealism to Instagram, WhatsApp, and Live Chat.
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Live Chat
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06 / 10
Automation
Start customer conversations automatically from comments and other triggers.
Automation basics
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Manage automations
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07 / 10
Inbox & Contacts
Manage conversations, customer context, AI replies, and human handoffs.
Unified Inbox
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AI and human teamwork
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Contacts
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08 / 10
Account & Billing
Manage your team, workspace, subscription, credits, and account settings.
Account settings
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Billing and credits
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09 / 10
Affiliate Program
Share Dealism, track qualified referrals, and manage affiliate rewards.
Getting started
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Referrals
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Commissions and payments
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10 / 10
Troubleshooting
Fix common connection, automation, Agent, message, and account problems.
Connection issues
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Agent and knowledge issues
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Account issues
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