Moment 01
While they choose
Compare approved options, uncover preferences, and answer the questions that shape the buying decision.
Find the right product →
AI sales agent for ecommerce
Help shoppers choose, decide, and buy—across every chat.
Answer product questions, understand what each shopper needs, recommend a useful next step, and bring in your team when judgment matters.
Human handoff includedNo code required
SHOPPER · INSTAGRAM
Which one works for everyday use?
SHOPPER · WHATSAPP
Can it arrive before Friday?
DEALISM AI AGENT
I can help narrow it down. What matters most to you?
From question to next step
Keep the Buying Decision Moving
Start with what the shopper asked. Add only the context needed to make the next response useful.
- 1Understand
Identify whether the shopper is asking about fit, price, delivery, policy, booking, or another prepared topic.
Understand
- 2Clarify
Ask for the one or two details that change the recommendation.
Clarify
- 3Recommend
Use the product information, approved answers, and selling guidance your team maintains.
IntentKnownMissingRecommend
- 4Move Forward
Guide the shopper to a product, checkout path, booking, or person.
AnswerRouteMove Forward
The product page gives facts. The conversation helps someone choose.
Across the customer journey
Before Purchase, at Checkout, and After the Order
Give each moment the right kind of help—and keep your team ready for the decisions that need them.
Moment 02
When they are ready
Recognize buying intent and guide the shopper toward a product page, checkout path, booking, or team member.
Make the next step clear →
Moment 03
After the order
Answer common questions from store information, collect useful context, and follow the handoff rules you set.
Continue with context →
Between interest and checkout
The Questions That Decide a Purchase
A shopper can like the product and still need one useful answer before buying.
Product fit
“Which option is right for me?”
Clarify what the shopper needs and explain the approved differences between relevant options.
Size + compatibility
“Would this work for my setup?”
Use the sizing, variant, and compatibility guidance your store maintains.
Delivery timing
“Can I get it before Friday?”
Answer from the delivery information you provide and guide the shopper to the next action.
Returns + exchanges
“What if the size is not right?”
Turn approved policy language into a clear first answer and involve your team when review is needed.
Simple setup
Start With One Shopping Conversation
Begin with a customer moment your team already understands. Test it before expanding the Agent’s role.
Step 01 of 05
Connect your account
Add the supported WhatsApp, Instagram, WABA, or Live Chat account where shopping conversations already happen.
Connect a channel
Choose where shoppers write
WhatsApp AppConnectedWABAAdd
InstagramAdd
Live ChatAddStep 02 of 05
Add the right business context
Provide the products, comparison points, store policies, common questions, and next steps your Agent should be able to discuss.
Business knowledge
Sources the Agent can use
Services and pricing
2Availability and policies
3Approved answers
4Recommended next steps
Step 03 of 05
Define the Agent’s role
Choose what it should help shoppers accomplish, how it should communicate, and which situations require human attention.
Agent Setup
Define your Agent’s identity and core purpose.
Basic Info
Shapes how customers perceive your Agent’s persona, tone, and voice.
Avatar
Step 04 of 05
Test the complete handoff
Try product comparisons, incomplete questions, policy requests, and a request to speak with a person. Confirm both reply quality and takeover.
Goals and handoffs
Choose what happens next
Conversation goal
Understand fit, recommend a next step, and route exceptions to your team.
Step 05 of 05
Activate and review
Begin with a clear, limited responsibility. Review real conversations and refine the knowledge or boundaries before expanding the Agent’s role.
Is Starter right for our five-person team?
Starter looks like a strong fit. Which channels do you want to connect?
Messages sent
1,380
↗ 15% conversion rate
Knowledge + control
Know What to Answer—and When Not to Guess
Give your Agent the product details, comparison points, sizing guidance, prices, delivery information, return policies, booking paths, and approved next steps customers are allowed to receive.
Current Dealism product interface
01
Product information your team maintains
02
Store policies and approved answers
03
Selling guidance and reply style
04
Clear boundaries and handoff rules
Two different jobs
A Free Trigger Starts the DM. The AI Agent Continues It.
Keep the predictable first message separate from the open-ended shopping conversation that follows.
Human where it matters
AI for Repeatable Questions. People for Exceptions.
Let the Agent handle product questions and early discovery. Keep unusual needs, approvals, sensitive moments, and personal attention with your team.
AI Customer Agent
Repeatable shopping questions
Explain approved options, ask a relevant follow-up, and guide shoppers to the next action you define.
Explore the AI Customer AgentYour team
Exceptions and judgment
Take over unusual requests, custom offers, sensitive complaints, and the moments where a person should decide.
See the Unified InboxWhere shoppers already write
Different Channels. The Same Store Knowledge.
Use the product information, store guidance, tone, and handoff rules you approve across supported customer conversations.
Customer voices
Built Alongside Businesses That Sell Through Conversation
Meet real Dealism customers and read how different businesses use customer conversations in their day-to-day work.
Questions before you start
Frequently Asked Questions
It helps a store answer shopping questions in natural language, clarify customer needs, recommend an approved next step, and involve a person when judgment is required.
A traditional chatbot often depends on fixed branches. A Dealism Agent can interpret an open-ended message, ask a relevant follow-up, and respond within your business guidance.
Yes. It can ask about the shopper’s needs, explain approved differences between options, and recommend a relevant product or direction.
You can provide product descriptions, comparisons, prices, sizing or compatibility guidance, delivery details, returns policies, booking options, and checkout paths that your team maintains.
Yes, using information your business provides and keeps current. It can also ask for missing context or hand the conversation to a person.
Yes. It can recognize intent and guide the shopper toward your approved product page, checkout path, booking option, or person.
Yes. Your team can take over with the earlier conversation context visible when judgment, approval, or personal attention is needed.
Instagram, WhatsApp App, WhatsApp Business Platform, and Website Live Chat. Channel allowances depend on the selected plan.
Yes. The configured trigger is free and uses no AI credits. AI-generated replies, qualification, recommendations, and follow-up are separate and use credits.
Yes. Dealism is a Meta Business Partner and uses supported Meta business messaging connections.
The next question may be the buying decision
Turn the Next Product Question Into a Clear Next Step
Answer from approved store information, clarify what matters, and guide each conversation toward the right product, booking, checkout path, or person.
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